Heads Up

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Important notice about IB2 laptop return

This letter is to inform you of the process for returning the Macbook Air laptop, with the correct Apple power supply, at the end of your IB2 son’s exams.

Unfortunately, due to the nature of our leases, the laptops aren’t available for purchase. The boys are responsible to get all of their personal data off of the computer before it’s dropped off.  The machines will be wiped immediately so once the machine is dropped off there will not be another opportunity to access it.  Please ensure that all of the important data is removed.  We will ensure it is wiped clean.

The Help Desk hours are 8 a.m to 4:30 p.m.Monday to Friday, and we’d be happy to receive the laptop during these times. It’s expected that the laptop has remained in the protective case and no damage has been incurred  Any damage found on the computer, however, will be billed to your UCC account. The laptop exchange process that fixes machines that don’t have water damage will still apply. You must also hand in a working Apple power supply. The cost for the replacement power supply is $100 and, if necessary, your account will be billed accordingly. Please ensure that any stickers directly on the laptop are removed. Charges could apply if the machine has excessive sticker residue.

We ask that the laptop is dropped off between your son’s final exam and 3 p.m. on Tuesday, May 23. It can, of course, be dropped off anytime before May 23.  Failure to meet the May 23 deadline could mean being charged the full replacement amount of the computer. If you’ve any questions or concerns, please don’t hesitate to contact Jim LaPlante by email or at ext. 3326.

Timing is crucial, so we ask you to start preparing now for this transition. Your son needs to plan to move all documents on to a hard drive or transfer them to a new computer. The onus is on students to prepare so they can ensure the laptop is brought to the help desk no later than 3 p.m. on Tuesday, May 23.

Please note that your son’s UCC email and Google drive space will remain active until Sunday, Oct. 30. This is done to give the graduates time to move their important documents off the Google drive and ensure any important email connections have been informed of their new contact information. This should give them more than enough time to deal with the transition. If your son is using his UCC email for something other than the university they’re attending in the fall, they should create their own personal email now and send it out to those appropriate people and institutions. Their UCC email will be shut down on Oct. 30.

A note will be sent to his UCC email account in the middle of October to remind him of the deactivation. Congratulations to your son on completing his studies at UCC and thank you for your consideration in this matter.

Jim LaPlante
IT Director