From the director of community relations
UCC is a big and sometimes complicated place. Parents ask me from time to time to tell them who they should be taking a problem or concern to. While the answer is usually “It depends,” there are some standard routes all parents should take.
We’ve created a “query ladder” in the hopes that it will help you navigate the people, buildings and departments within UCC.
We see this as a good document to put on the fridge door or the cork board. You can download it using the above link.
Please let me know if you have any questions.
Ruth Ann Penny